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login | register | contact us | faqs | terms & conditions | pricing | coverage |
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Use
of this site is subject to its terms
and conditions.
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| Q. How many messages can I send simultaneously? |
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A. Corporate SMS allows you to create your own customised directory of groups for sending group messages. There is no limit to how many messages you can send to a group at any one time. |
| Q. Can customers register to receive messages from my account? |
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A. Yes. Customers or indeed any external recipient can register to receive messages on any particular promotion or topic. This can be done from an independent web page which we will create, or alternatively, if you sign up for two/way SMS your customers can register via SMS. When registering via SMS your client will be immediately placed within their specified group / promotion. For more information contact us. |
| Q. Is there a reply option? |
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A. Yes. The two-way/reply feature allows the administrator to receive responses/feedback to the mobile phone number entered upon registration, from SMS messages sent out. It can be used by employers/employees where employers can send out task descriptions to employees on the road and receive confirmation back when the task is complete. Or for merchants, who want to receive feedback and/or requests from customers i.e. "Your tickets have arrived. Do you want to collect them or shall we mail them to your home address? (Collect/Mail)". |
| Q. Can I send messages to other countries? |
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A. With our service, you can send SMS messages to mobile phone users in more than 90 countries (more than 240 mobile network operators). The same "all-inclusive" message rates apply to all destinations. We cover GSM, TDMA and paging networks! |
| Q. What security measures are in place? |
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A. For added security the administrator of the web site can assign secondary users to have limited access to the information ie. full list of groups and promotions but not individual names and numbers. Only the administrator can edit the groups and promotions. Also there is a timer that expires after 15 minutes and prompts the administrator to log in again to ensure that no third party can access the information if the computer is unattended |
| Q. Can I monitor my past transactions? |
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A. Yes. From the administration details section you can view your activity report displaying account transactions for a specific time period. |
| Q. What contractural obligations exist? |
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A. Apart from our per-message rate, there are no other one-time/recurring fees or maintenance costs. There is no minimum contract length or monthly volume requirement to take advantage of our discounts. |
| Q. What are the price rates? |
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A. The price charged is per SMS per person and is directly dependent on how many SMS credits are purchased at any one time. Click here to see price list. |
| Q. How do I purchase SMS Credits? |
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A. SMS message credits can be purchased directly by contacting us. See our Contact Details for the various methods of contacting us. |
| Q. What after sales service is available? |
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A. Eirnet Technologies offer full customer support for any inquiries or suggestions that you may have. We see interaction with our customers as key to keeping our service of a high quality and implementing any improvements to the site in the future. |
| Q. How do i register / login? |
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A. Click on the Register Button on the Front Page. This takes you to the Registration page where you fill in the required boxes, following the on screen instructions were applicable – all boxes marked with * are required entries. Please note, user name & password must be between 6 and 10 characters and are case sensitive. Once you have filled in all the required boxes, click on the Register button at the bottom of the page. ‘Thank you for Registering’ will appear at the top of the page, click on ‘Return to Home Page’ and this will take you back to the Front Page and you can now log in to your new account. Type in your User name & password you will then be logged on to the Administration Page. From this page you can create your own directory of names and mobile numbers and send SMS messages. |